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Frequently asked questions

Who does Eight Bit Studios work with?How do Eight Bit Studios engagements work?What's the difference between pre-launch and post-launch?What happens after my product launches?Who else have you built for?Are you looking for the anime studio, 8bit?What technologies does Eight Bit Studios use?Where is Eight Bit Studios based?

Working with us

What are the terms?Why a monthly retainer instead of a fixed quote?What are the phases of an engagement?Who do I actually work with?What does a normal week look like?Where does this fit best, and where does it not?

Your code and accounts

Who owns the code?Where does my code live, and how do I get access?Which accounts should be in my name?Can I use my own AI tools on my code?Where is my admin, style guide, or dashboard?

After launch

Who fixes a bug found after launch if I am not on a post-launch plan?What does maintenance actually cover, and what does it not?What is the difference between monitoring, updating, and fixing?How do I know if something breaks before my users tell me?How do app store and OS updates get handled?What about my AI API bill?

Response times

How fast will you respond?What does SLA mean here, in plain terms?What counts as an emergency?Who picks it up, and what if Don is away?Can I just email or message you?

Pausing and ending

What happens when the engagement ends?Can I pause, and what happens to support while I am paused?Can I hire my own developer and take over?What is in a handoff?Can I come back later?

Bringing a prototype

What do you need from me to look at it?What will you keep, and what will you rebuild?What problems do you usually find?Do I need to stop using the AI builder while you work?

Billing

When are invoices sent and due?What happens if a payment is late?Can I change level mid-month?Can I convert fees to equity?

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